![My chat with a Sony rep about a refund who sent a canned reply and disconnected the chat themselves immediately after sending. : r/GTA My chat with a Sony rep about a refund who sent a canned reply and disconnected the chat themselves immediately after sending. : r/GTA](https://i.redd.it/2vrhheubx1081.jpg)
My chat with a Sony rep about a refund who sent a canned reply and disconnected the chat themselves immediately after sending. : r/GTA
![i thought the policy was that if you had played <2hours then you could refund a purchase? when did it change? : r/playstation i thought the policy was that if you had played <2hours then you could refund a purchase? when did it change? : r/playstation](https://preview.redd.it/i-thought-the-policy-was-that-if-you-had-played-2hours-then-v0-z4zk5hbretha1.jpg?width=640&crop=smart&auto=webp&s=96a4ce529410dd3b27a9065015619d48a8b4cdc3)
i thought the policy was that if you had played <2hours then you could refund a purchase? when did it change? : r/playstation
![Do Not Reply 4:37 PM tome v PlayStation® Refund Thank you for your recent call to Sony Interactive Entertainment (SIE) Consumer Services. We have reviewed your case and approved your refund in Do Not Reply 4:37 PM tome v PlayStation® Refund Thank you for your recent call to Sony Interactive Entertainment (SIE) Consumer Services. We have reviewed your case and approved your refund in](https://imageproxy.ifunny.co/crop:x-20,resize:640x,quality:90x75/images/0459adbe9e1c8af7caa96a32c814beed90ed8ae40b2368e9dad23d14fc8fa6bf_1.jpg)